Terms of Service

Welcome to Green Fig. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.


1. General Use

  • You must be at least 18 years old, or have the consent of a parent/guardian, to make a purchase on our site.
  • You agree not to misuse the site, disrupt its functionality, or attempt unauthorized access to our systems.

2. Products & Orders

  • All products are subject to availability. We reserve the right to limit quantities or cancel orders where stock is not available.
  • Prices may change without prior notice. The price shown at checkout is the final price at the time of purchase.
  • We reserve the right to refuse or cancel any order suspected of being fraudulent or in violation of these Terms.

3. Payments

  • Payments are processed securely through our approved payment providers. We do not store or have access to your full card details.
  • By submitting your payment information, you authorize us to charge the applicable amount for your order.

4. Shipping

Deliveries are handled by our courier partners (including PUDO). Please review our Shipping Policy for details on delivery methods, timelines, and free shipping thresholds.

5. Returns & Refunds

Refunds are only offered in cases where an error has been made on our side and verified through WhatsApp support. Please refer to our Refund Policy for more details.

6. Privacy

Your use of this site is also governed by our Privacy Policy. By using our site, you consent to the collection and use of information as outlined there.

7. Liability

  • We are not liable for delays, losses, or damages caused by third-party couriers, events beyond our control, or incorrect information provided by customers.
  • Our maximum liability for any claim relating to a purchase is limited to the value of the product(s) purchased.

8. Changes to Terms

We may update these Terms of Service at any time. The latest version will always be posted on this page and will take effect immediately upon publication.

9. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.


Contact Us

For questions regarding these Terms, please contact us:
📧 support@greenfiggroup.co.za
📞 +27 68 928 8562